Patel's Food & Chaat - Harrow

A mandatory 10% administration fee applies to dine-in orders via our table-based QR self-ordering system and is enforceable notwithstanding any conflicting terms. This fee applies only to QR self-ordering; staff-taken orders are exempt. It is not a service charge, tip, or gratuity and is automatically applied at checkout. Use of the QR system is optional; by ordering via this system, customers expressly acknowledge, agree, and conclusively accept the fee. Compliance with this fee is a condition precedent to completing the order. The fee covers operational and technology costs for providing, maintaining, and improving the self-ordering service. Full pricing, including this fee, is clearly displayed before payment confirmation.

Certain website features, including order processing, payment handling, delivery coordination, and related functionality, are operated by our independent technology partner, Virtuous Restaurants®, and governed by its policies. By using this website or placing an order, customers expressly acknowledge, agree, and conclusively accept that the Technology Partner Policy applies, is incorporated by reference, and forms a legally binding part of the terms of service, independent of the restaurant’s own terms. Customers must review it at https://virtuousrestaurants.com/accountability(virtuousrestaurants.com/accountability) before ordering, and compliance is a condition precedent to using the website or completing an order. Use of the website constitutes acceptance of the Technology Partner Policy, including provisions on refunds, order review, system functionality, customer responsibilities, and delivery obligations. Nothing limits statutory rights under UK law, including the Consumer Rights Act 2015.